Return & Exchange Policy
At Cygnus Adventures, we want you to love your new push pin map! If for any reason you're not completely satisfied with your purchase, we offer a 30-day return and exchange policy to make things right.
Returns
You may return any unused and undamaged item within 30 days of receiving your order.
To initiate a return, please contact our customer service team at [cygnusadventure@gmail.com]with your order number and reason for return.
Once your return is approved, you'll receive instructions on how to send the product back.
Upon receiving the returned item, we will process a full refund (minus original shipping fees) within 5-7 business days.
Shipping Policy
At Cygnus Adventures, we strive to deliver your push pin map safely and promptly. Please review our shipping details below:
Processing Time: (please adjust as needed)
All orders are processed within 2-3 business days.
For custom or personalized maps, please allow 5-7 business days for processing.Shipping Rates & Delivery Times
We offer the following shipping options: (we can add amounts later on - We have built-in shipping solutions)
Please adjust shipping and handling / delivery times as needed
Standard Shipping (Domestic): Delivery within 5-7 business days from the shipping date. Flat rate: $[amount].
Expedited Shipping (Domestic): Delivery within 2-3 business days from the shipping date. Flat rate: $[amount].
International Shipping: Delivery times vary by location, typically 7-14 business days. Shipping costs will be calculated at checkout based on destination.
Once your order is shipped, you’ll receive a tracking number via email to follow its progress.
Free Shipping
We offer free standard shipping on all domestic orders over $[amount].